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Pricing

The whole price. On the page. Before we talk.

Standard rates and fees, a worked monthly example, and the few details most likely to affect what you pay. Custom work is quoted before it begins.

Pricing at a glance

At a glance

Care Services

$40–$50 an hour, plus a preparation or monthly membership fee.

Navigation Services

$350 a month for ongoing support, or a custom quote for a defined project.

Care + Navigation

10% off both monthly fees when you use recurring Care and ongoing Navigation together.

Care Services

Occasional, or every week.

Both options include Care Specialists prepared for your child, scheduling handled by Novinway, and support throughout the service.

Care Services pricing: Flex and Monthly
Plan detail Flex Monthly
Rate $50 per hour $40 per hour
Added fee +$100 preparation fee per block of up to 20 hours +$300 monthly membership
Includes Up to 20 Care hours, used across visits within 90 days; preparation, matching, and scheduling A recurring schedule based on availability; ongoing preparation, matching, scheduling, and updates
Best for Date nights, appointments, school closures Regular respite and work-linked care
Commitment No automatic renewal Month to month
Next step Ask about Flex Ask about Monthly Care

A worked example

What Monthly Care actually costs.

Monthly Care, eight hours a week:

$1,280

Care hours

32 hours at $40 an hour

$300

Monthly membership

$1,580

Monthly total

Your total changes with the number of Care hours you use.

Why there’s a separate fee

You’re not paying for someone to show up cold.

The Flex preparation fee and Monthly membership cover the work that lets each assigned Care Specialist arrive knowing your child — and keeps the service supported as routines, schedules and needs change.

It is the difference between hiring a person and having a company stand behind the childcare.

Starting Care

The $300 intake becomes a service credit.

Care begins with a one-time $300 Family Care Intake, a 90-minute session where we learn what matters for your child and build the Family Support Profile used to prepare the Care Specialists assigned to your family.

If you continue with Care, the full $300 becomes a service credit: against your first Monthly membership fee or your first three Flex preparation fees.

If we determine that we cannot serve your family, we refund the intake fee. If we accept your family but cannot offer a match within 90 days after the completed intake, you can stay in matching or request a refund.

Good to know

Simple pricing. No long-term commitment.

These are the few details most likely to affect what you pay.

Three-hour Care minimum

Care visits have a three-hour minimum, whether you use Flex or Monthly.

If two Care Specialists are needed

Each Care Specialist is billed at the normal hourly Care rate. You still pay only one preparation fee or Monthly membership.

Monthly services are month to month

Monthly Care and Guide are month to month. Flex does not renew automatically, and Concierge does not expand without a quote you approve.

Private pay. Receipts available.

Novinway is private pay. We do not bill health insurance or government programs, but we provide receipts and provider information for reimbursement or eligible benefit funds. Your plan administrator or tax adviser determines eligibility.

We review the complete service terms before you pay.

Get started

No surprises on the invoice.

Tell us what you need. We’ll walk through the Care option or the Navigation work, the full price, and anything likely to affect what you pay before you decide to move forward.

Book a free consultation