$350 per month
Your roadmap kept current, help researching practical questions and comparing options, a monthly conversation about priorities and next steps, and questions answered in between.
Guide is month to month.
Pricing
Standard rates and fees, a worked monthly example, and the few details most likely to affect what you pay. Custom work is quoted before it begins.
At a glance
$40–$50 an hour, plus a preparation or monthly membership fee.
$350 a month for ongoing support, or a custom quote for a defined project.
10% off both monthly fees when you use recurring Care and ongoing Navigation together.
Care Services
Both options include Care Specialists prepared for your child, scheduling handled by Novinway, and support throughout the service.
| Plan detail | Flex | Monthly |
|---|---|---|
| Rate | $50 per hour | $40 per hour |
| Added fee | +$100 preparation fee per block of up to 20 hours | +$300 monthly membership |
| Includes | Up to 20 Care hours, used across visits within 90 days; preparation, matching, and scheduling | A recurring schedule based on availability; ongoing preparation, matching, scheduling, and updates |
| Best for | Date nights, appointments, school closures | Regular respite and work-linked care |
| Commitment | No automatic renewal | Month to month |
| Next step | Ask about Flex | Ask about Monthly Care |
A worked example
Monthly Care, eight hours a week:
$1,280
32 hours at $40 an hour
$300
$1,580
Your total changes with the number of Care hours you use.
Why there’s a separate fee
The Flex preparation fee and Monthly membership cover the work that lets each assigned Care Specialist arrive knowing your child — and keeps the service supported as routines, schedules and needs change.
It is the difference between hiring a person and having a company stand behind the childcare.
Starting Care
Care begins with a one-time $300 Family Care Intake, a 90-minute session where we learn what matters for your child and build the Family Support Profile used to prepare the Care Specialists assigned to your family.
If you continue with Care, the full $300 becomes a service credit: against your first Monthly membership fee or your first three Flex preparation fees.
If we determine that we cannot serve your family, we refund the intake fee. If we accept your family but cannot offer a match within 90 days after the completed intake, you can stay in matching or request a refund.
Good to know
These are the few details most likely to affect what you pay.
Care visits have a three-hour minimum, whether you use Flex or Monthly.
Each Care Specialist is billed at the normal hourly Care rate. You still pay only one preparation fee or Monthly membership.
Monthly Care and Guide are month to month. Flex does not renew automatically, and Concierge does not expand without a quote you approve.
Novinway is private pay. We do not bill health insurance or government programs, but we provide receipts and provider information for reimbursement or eligible benefit funds. Your plan administrator or tax adviser determines eligibility.
We review the complete service terms before you pay.
Get started
Tell us what you need. We’ll walk through the Care option or the Navigation work, the full price, and anything likely to affect what you pay before you decide to move forward.