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Novinway

Careers

Good work should come with backup.

Care Specialists get practical training, child-specific preparation, and ongoing support. Navigators get clear scope, shared systems, and a team that helps close the loop. Both are W-2 roles with real support behind the work.

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The Novinway team after Care Specialist training

Employment terms at a glance

Pay

$21–25 an hour

Published, not negotiated down. Training hours are paid at the same rate.

W-2

Employee, not contractor

Care Specialists and Navigators work for Novinway. Variable-hour roles, but real employment.

Prepared

Before you walk in

You receive child-specific training before the first visit — not just a name and an address.

Supported

While you do the work

Supervision, coaching and help with safety, scheduling and role questions continue throughout the assignment, including additional in-person supervision when needed.

What it’s like

You’re not the whole safety net by yourself.

Care Specialists build real relationships with the same children over time. Navigators carry a family’s history forward instead of treating every request as a fresh ticket.

A shared team channel and regular check-ins keep people connected between assignments, so the hard days get talked about instead of absorbed.

Tell us what you notice about instructions, workload and safety — that feedback changes how we write assignments. Strong performers grow into team leadership, training, operations and recruiting as Novinway grows.

Care Specialists in a group session during in-person foundation training

Hiring process

Four steps, no mystery.

01

Apply

Tell us about your background, the work that interests you, and the hours you can actually commit to.

02

Talk with us

The role, the daily work, boundaries, scheduling, and the support you can expect. Ask us hard questions here.

03

Complete screening

Background, reference and employment checks before any independent assignment. Three references, verified directly.

04

Train, then prepare

Paid foundation training, then the specifics of the family. Supervision continues as you begin working with the family and throughout the assignment.

Open roles

Two roles. Two kinds of work.

Different days, different work. Both are W-2 roles with paid training and a team behind them.

Care Specialist

Know the child. Arrive prepared.

Dependable childcare using what we have learned about the child’s communication, interests, routines, safety needs and the plan for the visit.

What you’ll do

  • Supervision and companionship during agreed care hours
  • Follow the child’s interests through play or conversation
  • Notice how the child communicates and respond with respect
  • Support familiar routines and make transitions easier
  • Stay calm, offer choices, and call early for help

We look for warmth without condescension, reliability, patience, respect when a child says or shows “no,” and sound judgment about safety.

Apply to be a Care Specialist

Navigator

Make the next step obvious.

Build provider and program comparisons, prepare meeting materials, keep family roadmaps current, and complete quoted calls, forms, records, applications and follow-up.

What you’ll do

  • Explain therapies, programs and benefits in plain language
  • Record sources and dates, and flag what needs verification
  • Maintain a roadmap of priorities, deadlines and next steps
  • Prepare families for meetings and major transitions
  • Complete scoped calls, forms, records and applications

We look for sound judgment, clear writing, careful research, respect for family decisions, and the drive to close the loop.

Apply to be a Navigator

Equal opportunity

Access belongs in hiring, too.

Novinway provides equal employment opportunity and reasonable accommodation. If you need an accommodation during the hiring process, email hello@novinway.com and we’ll sort it out. Asking will not count against you.

Get started

Do this work with a team behind you.

Pick the role that fits your experience and the kind of day you want to have.

View open roles